Sunday, April 19, 2020

USPS ESL Coders

I ordered my mask and it's on it's way. From China, of course. The shipper sent a tracking number and I tried to look it up on the USPS website to see what month it might get here.

Whosa whatsa?

'Now in the enter send date form section' ? Words fail me, but not as much as they failed whoever wrote that line of gibberish. This is the Post Office, a quasi-governmental operation. To quote Wikipedia (which does get some things right): 'Article I, Section 8, Clause 7 of the United States Constitution, known as the Postal Clause or the Postal Power, empowers Congress "To establish Post Offices and Post Roads."'

We need to add a clause saying online documents need to be written in plain, understandable language (dare I say English?) and gibberish is strictly verboten

The icing on the cake? After entering send date form section they still couldn't send me a guess as to when my mask will be here. 

Bravo, USPS.

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